今天，优质的客户服务已成为企业赢得市场的关键。ServiceNow CSM作为全球领先的客户服务管理平台，正在帮助众多企业实现服务流程智能化转型。为帮助企业团队和个人快速掌握这一核心技能，世达教育特别推出"ServiceNow CSM Training"课程，系统提升学员在CSM、现场 ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the ...

SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ -- Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a ...

When the coronavirus pandemic hit in March, little did New Zealand-based Kiwibank realise that it would accelerate the bank's plans to overhaul its customer service management (CSM). The company ...

Leading conglomerate selects 3CLogic's CCaaS offering, purpose-built for ServiceNow CSM and ITSM, as it insources service desk operations to streamline workflows and save millions in operating costs.

Mastek, a Digital Engineering & Cloud Transformation Partner, on Wednesday announced an integration of its Digital Delivery Platform with ServiceNow Customer Service Management (CSM) to deliver end-to ...

SANTA CLARA, Calif., January 15, 2025--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer ...

SAN JOSE & SANTA CLARA, Calif.--(BUSINESS WIRE)--Zoom Video Communications, Inc. (NASDAQ: ZM) and ServiceNow (NYSE: NOW) today announced a commitment to each other’s technology solutions to make ...