McDonald's announced new packaging, drive-thru technology, and an app in an investor call. The restaurant is working to increase drive-thru efficiency and streamline designs.

Early stumbles As of December, McDonald's had 27,000 drive-thru locations across the world. It deployed the AI tech at 100 U.S. locations.

McDonald's is reportedly planning to end its artificial intelligence-powered automated drive-thru order-taking experiment at more than 100 locations.

McDonald’s is ending its AI ordering system, a partnership with IBM, at some of its drive-thrus, after videos of the system failing went viral on social media.

The Future of McDonald's Is in the Drive-Thru Lane The fast food chain is radically rethinking what the Golden Arches experience looks like, from a new loyalty program to more high-tech drive-thrus.

A first-of-its-kind for the largest fast-food chain in the world, this Fort Worth, Texas McDonald’s location was built specifically to focus on serving digital customers through drive-thru ...

McDonald’s wants to improve drive-thru speeds — to help customers, of course, but also in hopes of getting them to show up more often and spend more when they visit.

Downtown Dallas' only McDonald's is back in the headlines because of the debate over its drive-thru.